Privacy policy

This website is owned and managed by the European Slate Company. Unit 10 Tower Park Industrial Estate, Tower Lane, Eastleigh, Hampshire, SO50 6NZ.

Here we explain how we use the personal data of which you leave or provide when you visit our website (“Website”) and use the various services on the Website.

Collection of personal data

European Slate company is the data controller of personal data collected via this Website. You will always be informed before we collect personal data about you. The personal data collected by us may include, for instance, your name, email address, telephone number and similar identification data as well as information about your IP address, branch/business area, interests, etc.

Personal data about you will be collected in one or more of the below cases:

  • When you visit and browse our site
  • When you communicate with the European Slate Company
  • When you make use of our functions and services
  • When ordering roofing slate samples

The use of personal data is collected and used for the following purposes:

  • Newsletters and promotions
  • General marketing
  • Actioning your requests
  • Providing you with any support and communication when you request
  • Developments of our service and products
  • Statistics and analytics

In some cases, the processing of data may be necessary to comply with requests from you. In addition, the processing of your personal data may be based on our legitimate interest in conducting marketing research and to improve and evaluate our products and services as well as conducting statistics.

We note that the European Slate Company shall only use your personal data in order to send you information regarding our products, news updates and other marketing material via email if you have provided your prior consent hereto unless applicable legislation allows us to contact you without such consent.

We may choose to keep statistics of which areas of the Website are visited by our users and of which products, services the users prefer including other preferences. This data does not include personal data. Using the collected data, the European Slate Company builds knowledge of the use of the Website and use the information to assist us in improving the Website. However, we use data on the navigation of all our users to enable us to understand how our users as a total group use the Website and against this background we attempt to improve the Website and our digital services in general. We cannot track where you come from or go to on the Internet when you leave our Website. We also use information about which products our users as a total group prefer. This information is also used to improve the Website.

Who do we share personal data with?

So that we can follow up on the above listed purposes your personal data may be made available to third parties providing relevant services under contract to the European Slate Company such as but not limited to IT hosting and maintenance providers. Those providers will only process the personal data in accordance with our instructions.

According to legislation it may be necessary to disclose the data to the authorities. We may also disclose your personal data in order to establish, exercise or defend our legal rights.

In the event of reorganisation, total or partial sale of the business, disclosure, if any, will take place in accordance with the legislation applicable from time to time governing such processing of personal data.

Your personal data is not disclosed to a third party without your permission except as described above.

4. The duration of the processing

Your personal data will be deleted when we no longer need to process the data to fulfil one or more of the purposes mentioned above. However, your data may be processed and stored for a longer period in anonymised form or if we are required to do so by law.

Cookies

We use cookies on our Website.
The purposes of processing data collected by the use of cookies, are the following:

  • To improve and optimise the performance and experience of our users of the website and its services;
  • Perform analysis and segmentation on our users in order to improve our understanding of our users, and provide better and tailored services to users, including you;
  • Statistical purposes
  • Security
  • We have implemented security measures to ensure that all of our internal procedures meet our high security policy standards. Accordingly, we always endeavour to protect the quality and integrity of your personal data.

Your rights

You have a right of access to any personal data which we process and store about you, subject to certain statutory exceptions. Furthermore, you have the right to object to the collection and request restriction of the processing of your personal data. You also have the right to require us to rectify or erase your personal data, if necessary.

Under certain circumstances, you may request that we provide you with an overview of your personal data in a structured, commonly used and machine-readable format and request us to transmit such data to another data controller.

You may at all times object to the processing of your personal data for direct marketing purposes.

Withdrawal of consent

If you decide to withdraw any consent which you may have previously given. Then you may contact us at sales@europeanslate.co.uk. With respect to newsletters and other

electronic marketing material, you may also use the “unsubscribe link” in the email or other communications which you receive from us.

Please note that the withdrawal of your consent will not affect the lawfulness of past processing conducted prior to the withdrawal.

Rectification to personal data, etc.

If you want us to update, rectify or delete the personal data that we have recorded about you, or if you want access to the personal data being processed about you, or if you have any questions concerning the above guidelines, you may contact us
at sales@europeanslate.co.uk. You can also write to us at the following address:

European Slate Company, Tower Park Industrial Estate, Tower Lane, Eastleigh, SO40 6NZ

Complaints

Should you feel it necessary to complain about the processing of your personal data, you may contact us by letter to the address as indicated in clause 9 above. Or telephone us on 02380 200994 or email to ​sales@europeanslate.co.uk​.

Still not satisfied? Then please contact ​the ​Information Commissioner’s Office​ on 03031231113 or via email ​https://ico.org.uk/global/contact-us/email/​ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.